Human Resources

The HR Philosophy at Amadeus
"Feel the energy .. Move towards a brighter future..."

We strongly believe that the prosperity of our business depends on successfully developing an integrated, global community of motivated and innovative employees. We are committed to hiring, developing and retaining the most talented people in the world. Therefore, Strategic Human Resources activities are aligned with our Business Direction, guided by our vision, consistent with our core values, and in support of our business goals.

Our daily mission will be to provide and promote a safe and healthful working environment, encourage a high level of morale through recognition and positive employee relations, and inspire employees by offering opportunities for challenging work, personal development and growth.

In order to achieve a committed pool of talent at Amadeus, we:

Treat all employees with dignity, honesty and respect, regarding them as responsible adults. In turn, we expect a similar treatment.

  • Set and maintain high standards of performance. Inform employees on a timely basis when they are and when they are not meeting the standards.

  • Provide adequate and specific help to aid employees to perform satisfactorily. This means providing proper direction, arranging for training, supplying the necessary resources, maintaining a safe working environment, and removing unnecessary barriers to performance.

  • Hire and/or promote only those with suitable qualifications to perform the job. Avoid selecting or rejecting on any other basis.

  • Utilize the full potential of each individual employee, and thereby encourage their full involvement and commitment to our goals

  • Improve the skills of managers and supervisors in handling interpersonal relations.

  • Promote the easy flow of communication in all directions, and emphasize timely and appropriate response by all levels of management.

  • Avoid creating employee expectations, which are at variance with reality, and thereby avoid causing morale problems.

  • Act and communicate with consistency, fairness, and careful attention to detail in all employee matters. Recognize that attitudes, good or bad, can be formed on the basis of managerial communications and that bad attitudes are long lasting.

  • Make employee decisions with a proper regard for the ever so delicate balance between individual needs on the one hand and organizational needs on the other.

  • Enhance organizational effectiveness by promoting teamwork between groups and work units.

  • Arrange for timely planning and defining of organizational structures and future staffing to ensure Amadeus strength and continuity.

  • Design employee benefits and services which are competitive and which effectively meet employee needs within the limits of economic feasibility.

  • Provide reward systems so that people are appropriately rewarded for their contributions, and conversely, are not rewarded for inadequate or improper performance.
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